Battery Help

  • Can I trickle charge my Bixpy batteries?

    No, lithium battery packs can not be trickle charged. Keep an eye on your battery's charge level and charge it as necessary to keep it from over-drainage. Your charger will shut off automatically when the battery is full and will NOT come on or charge the battery any further once it has shut off.

  • Can I use other batteries with my Bixpy Jet?

    The short answer is "No" and the long answer is "Noooooooooo". The Bixpy batteries are high voltage lithium ion batteries with lots of custom built electronics inside that communicate with the motor housing. So you will not be able to run the motors with other batteries.

  • How do I know my battery is charging?

    There is a small LED light on your charger. When plugged into the wall this light comes on and it's green. When you plug in your battery, it will turn red indicating that your battery is being charged. Even if your battery is fully charged the light may turn red and stay red for a while as the ch...

  • My connectors are tough to plug in. Is it normal?

    Yes. The first few times you mate your main power connector to your motor or battery, they will be very tough to mate. You have to make sure the tabs are aligned, push the connector in all the way and turn 180° until you feel the connector click into place. Failing to mate the connector fully wil...

  • What Kind Of Battery Is In The Packs?

    The batteries we use are lithium ion batteries. These are the same batteries that are used in laptops and cell phones. That’s one reason we can make the packs so small and light and the batteries last as long as they do. That’s also the reason the batteries are a little pricey. The upside is that...

  • What Kind Of Maintenance Do The Bixpy Jets Need?

    Not much really. They are fully sealed and made to last. Of course, like all of your other possessions, some common sense and care will make them last a lot longer and more enjoyable to use, especially if you’re running them in salt water. For example, it is a good idea to rinse them off after ea...

  • Where Can I Find Installation Help And Installation Guides?

    All the various installation guides are available at: www.bixpy.com/guides. In addition, there are videos from us and other users on our YouTube Channel.  We will continue to add videos on both the Installation Page and our Youtube channel as we get more feedback from our users with new questions.